Due to the measures we’re implementing to ensure the health and safety of our team, there may be a small delay in processing both online orders and in-store pick-ups. But we’re working to ensure you receive your Ecksand order as soon as possible!
What measures are being implemented in-store to reduce the spread of COVID-19?
It is normal to feel excited but anxious about setting foot in stores and that is why we’re abiding by all recommended protocols put in place to collectively keep transmission rates low. As a result, we’ve made a few changes to our in-store experience to ensure everyone’s safety in our boutique. Here’s what to expect at your next visit to our Montreal Boutique:
1. The Montreal Boutique will be open under limited hours. (Monday - Friday: 11am - 6pm; Saturday: 10am - 5pm)
2. For your convenience, we’ve set up a sanitizing station at our boutique’s entrance. We ask that you disinfect their hands and take one of the provided face masks upon entering the boutique.
3. All Ecksand team members will be wearing reusable cloth masks to reduce the spread of germs. These locally-crafted masks have been made along the highest of medically-recommended standards.
Are Ecksand Client Services available?
Ecksand Client Services are available under limited hours. You can reach out to our team by phone, through text (438-925-8274 or by call (1-866-726-7263 toll-free) or through email ([email protected]). We are also excited to announce the launch of our Virtual Design Consultations. This new digital service allows you to chat directly with one of our expert Ecksand designers and see all the best Ecksand fine jewelry options from the comfort of your own home.